(1275,1,'2026-02-09 14:20:42',9,NULL,3161,'INV-',2,'INV-2026/003161','2026-01-25 13:24:46','2026-01-25',NULL,3,1169.00,116.90,1285.90,0.00,2,'e2731253a67f847483fc44aec1848545',1,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,1,'a:2:{i:0;s:1:\"2\";i:1;s:6:\"stripe\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'90 Alexandra Rd','Ringwood East','Vic','3135',NULL,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1276,1,'2026-01-25 14:15:10',9,NULL,3154,'INV-',2,'INV-2026/003154','2026-01-25 13:50:37','2026-01-25',NULL,3,3240.00,324.00,3564.00,0.00,2,'dd0d7003316bce915d146413108e4e7c',2,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,1,'a:2:{i:0;s:1:\"2\";i:1;s:6:\"stripe\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'90 Alexandra Rd','Ringwood East','Vic','3135',NULL,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1277,1,'2026-01-25 14:14:39',9,NULL,3153,'INV-',2,'INV-2026/003153','2026-01-25 13:55:19','2026-01-25',NULL,3,3323.63,332.36,3655.99,0.00,2,'328a5be160e3f18b90ae98f43c04ee0b',2,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,1,'a:1:{i:0;s:1:\"2\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'90 Alexandra Rd','Ringwood East','Vic','3135',0,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1278,1,'2026-01-25 14:15:45',9,NULL,3158,'INV-',2,'INV-2026/003158','2026-01-25 14:09:42','2026-01-25',NULL,3,11109.08,1110.91,12219.99,0.00,2,'3472b860f8b80e825f39fc6759d4a4d0',2,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,1,'a:1:{i:0;s:1:\"2\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'90 Alexandra Rd','Ringwood East','Vic','3135',NULL,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1279,1,'2026-02-09 14:19:59',183,NULL,3160,'INV-',2,'INV-2026/003160','2026-01-25 14:24:57','2026-01-25','2026-02-16',3,794.00,79.40,873.40,0.00,2,'46ca191d488295d3efdf9b0ae50421b9',1,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,1,'a:2:{i:0;s:1:\"2\";i:1;s:6:\"stripe\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'15 Rae Street Hawthorn','','','',14,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1280,1,'2026-02-02 16:32:59',458,NULL,3159,'INV-',2,'INV-2026/003159','2026-02-02 16:32:57','2026-02-02','2026-02-02',3,5133.85,757.29,5891.14,0.00,2,'3160181a1bd3b18020ded158b4f14019',1,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,0,'a:2:{i:0;s:1:\"2\";i:1;s:6:\"stripe\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'4/82 Castella Street Lilydale','','','',14,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1281,1,'2026-02-13 09:00:38',9,NULL,3166,'INV-',2,'INV-2026/003166','2026-02-13 08:52:59','2026-02-13',NULL,3,4828.41,482.84,5311.25,0.00,2,'938efd97e2a80bb225efdb92aa7b344d',1,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,1,'a:1:{i:0;s:1:\"2\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'90 Alexandra Rd','Ringwood East','Vic','3135',0,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1282,1,'2026-02-13 14:11:26',157,NULL,3167,'INV-',2,'INV-2026/003167','2026-02-13 14:10:53','2026-02-13',NULL,3,1300.00,130.00,1430.00,0.00,2,'13e46e7d1d1bff7637c543e48d9a6127',1,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,1,'a:2:{i:0;s:1:\"2\";i:1;s:6:\"stripe\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'68 Victoria St<br />\r\nWARRAGUL VIC 3820<br />\r\nAUSTRALIA','','','',14,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1283,0,NULL,1,NULL,3168,'INV-',2,'INV-2026/003168','2026-02-13 14:41:49','2026-02-13',NULL,3,6314.35,631.44,6945.79,0.00,2,'b203c6904ef46af1a2cb7ebe869915c6',1,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,0,'a:2:{i:0;s:1:\"2\";i:1;s:6:\"stripe\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'','','','',NULL,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1284,1,'2026-02-13 15:24:11',112,NULL,3171,'INV-',2,'INV-2026/003171','2026-02-13 14:44:02','2026-02-13',NULL,3,790.00,79.00,869.00,0.00,2,'5e0ca49bc5c6322b81d8d8313f68c220',1,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,1,'a:2:{i:0;s:1:\"2\";i:1;s:6:\"stripe\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'1/3 Nicole Close, Bayswater North','','Vic','3153',14,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1285,1,'2026-02-13 15:23:53',112,NULL,3170,'INV-',2,'INV-2026/003170','2026-02-13 15:16:08','2026-02-13',NULL,3,520.00,52.00,572.00,0.00,2,'05277f82e3c473c168be7df714bcdef4',1,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,0,'a:1:{i:0;s:1:\"2\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'1/3 Nicole Close, Bayswater North','','Vic','3153',14,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL),(1286,1,'2026-02-13 15:23:35',112,NULL,3169,'INV-',2,'INV-2026/003169','2026-02-13 15:20:27','2026-02-13',NULL,3,220.00,22.00,242.00,0.00,2,'004430e1175601c2db2d8365582cbe4a',1,'Thank you for choosing Veeken Plumbing, we look forward to working with you in the future.','',NULL,NULL,1,'a:1:{i:0;s:1:\"2\";}',NULL,0.00,0.00,'',0,NULL,0,0,0,NULL,NULL,'Full terms and conditions apply see attached or visit https://www.veeken.plumbing/accounts/terms-and-conditions<br />\r\n<br />\r\nTerms: Payment is due on receipt unless otherwise agreed in writing<br />\r\nAccount Name: <br />\r\nVeeken Plumbing Services<br />\r\nBSB: 633 000<br />\r\nAcc No: 158 337 048<br />\r\n<br />\r\nTerms and Conditions of Engagement<br />\r\n<br />\r\nPrivacy and Legal Compliance<br />\r\nVeeken Plumbing Services Pty Ltd is committed to protecting client information. All personal and payment details provided will be handled securely and used only for the purposes of processing payments and managing accounts. Information will not be shared with third parties unless required by law or with client consent.<br />\r\nAll services provided by Veeken Plumbing Services Pty Ltd comply with Australian laws and regulations, including safety standards and industry guidelines.<br />\r\n<br />\r\nEnvironmental Considerations<br />\r\nVeeken Plumbing Services Pty Ltd is committed to environmentally responsible practices. This includes proper disposal of waste, recycling wherever possible, and using energy-efficient materials and methods in our projects.<br />\r\n<br />\r\nPayment Terms<br />\r\nVeeken Plumbing Services Pty Ltd is committed to ensuring clear and transparent payment terms for all clients, including builders, homeowners, commercial clients, and property managers. To maintain efficient operations and high-quality services, payment is required upfront or on the day of completion unless otherwise specified in writing.<br />\r\n<br />\r\nPayment Claim Notice<br />\r\nThis is a payment claim made under the Building and Construction Industry Security of Payment Act 2002 (Victoria). If payment is not received within seven (7) days of the due date, the following actions may be initiated:<br />\r\n1. Legal Action: Veeken Plumbing Services Pty Ltd reserves the right to take legal measures, including issuing a statutory demand or pursuing other recovery actions, to settle outstanding balances.<br />\r\n2. Debt Recovery Charges: Additional charges will be levied against accounts where payment is overdue. These may include, but are not limited to:<br />\r\n   - Administrative fees<br />\r\n   - Legal fees<br />\r\n   - Collection agency costs<br />\r\n3. Account-Keeping Fees: Overdue accounts will incur account-keeping fees. These fees are charged to cover the additional resources required to manage and maintain the account while it remains unpaid.<br />\r\nVeeken Plumbing Services Pty Ltd values prompt payment and appreciates your cooperation in adhering to the payment terms outlined in this policy.<br />\r\n<br />\r\nPayment Dispute Resolution<br />\r\nIn the event of a payment dispute, clients are required to submit written notice detailing the nature of the dispute within seven (7) days of receiving the invoice. Veeken Plumbing Services Pty Ltd will review the dispute and provide a response within 14 days. Both parties are encouraged to work collaboratively to resolve any issues promptly.<br />\r\n<br />\r\nNon-Payment Consequences Beyond Termination<br />\r\nIn addition to service termination, prolonged non-payment may result in reports to credit bureaus or legal actions to recover outstanding debts. Veeken Plumbing Services Pty Ltd reserves the right to pursue all available remedies under the law.<br />\r\n<br />\r\nAdditional Payment Guidelines for Commercial Clients and Property Managers<br />\r\nFor commercial clients and property managers, Veeken Plumbing Services Pty Ltd offers tailored invoicing and payment options to streamline transactions. However, the following terms apply:<br />\r\n1. Payment is expected upfront or on the day of completion for most services unless a prior arrangement is made in writing.<br />\r\n2. In cases of large-scale projects or ongoing maintenance agreements, progressive payment schedules can be arranged, with payments due at clearly defined milestones.<br />\r\n3. Any variation to the agreed-upon scope of work or services may result in additional charges, which will be invoiced separately and must be paid within the specified timeframe.<br />\r\n4. Work may be suspended if payment is not made as per the agreed terms.<br />\r\n<br />\r\nRefunds, Cancellations, and Special Orders<br />\r\nNearly all products and materials supplied by Veeken Plumbing Services Pty Ltd are classified as special order items. As such, they are non-returnable and non-refundable once ordered. Clients are responsible for confirming all specifications prior to approval.<br />\r\nRefunds or credits will only be issued under exceptional circumstances and at the sole discretion of Veeken Plumbing Services Pty Ltd. Any approved refunds will exclude restocking fees, supplier charges, or non-recoverable costs already incurred.<br />\r\nCancellations must be requested in writing and will be considered based on the stage of progress and order commitments. Any costs already incurred, including deposits or special orders, will be deducted from any potential refund.<br />\r\n<br />\r\nInspection and Acceptance<br />\r\nClients are required to inspect completed work within seven (7) days of completion. Any issues or defects must be reported in writing within this timeframe to be eligible for rectification under the applicable warranty.<br />\r\n<br />\r\nRetention of Title<br />\r\nAll materials and products supplied by Veeken Plumbing Services Pty Ltd remain the property of the company until full payment is received. Clients are encouraged to make prompt payments to ensure transfer of ownership.<br />\r\n<br />\r\nAccepted Payment Methods<br />\r\nVeeken Plumbing Services Pty Ltd accepts the following payment methods:<br />\r\n1. Bank Transfer / EFT (Electronic Funds Transfer)<br />\r\n2. Credit Card (a processing fee may apply)<br />\r\nClients are encouraged to confirm the preferred payment method in advance to avoid delays. For any questions regarding payment options, please contact our office directly.<br />\r\n<br />\r\nEarly Payment Discounts<br />\r\nVeeken Plumbing Services Pty Ltd offers an early payment discount of 2-5% for payments made in full prior to the commencement of services or within a shorter specified timeframe. This incentive encourages prompt settlement and streamlines the transaction process.<br />\r\n<br />\r\nTimeframe for Service Completion<br />\r\nWhile Veeken Plumbing Services Pty Ltd strives to complete all projects within the agreed timeframe, unforeseen circumstances such as delays in material supply or adverse weather conditions may extend the completion timeline. Clients will be informed of any expected delays as soon as possible.<br />\r\n<br />\r\nGoverning Law<br />\r\nThis policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under these terms will be resolved under the jurisdiction of the courts in Victoria.<br />\r\n<br />\r\nClient Responsibilities<br />\r\nClients are responsible for providing a clear and safe worksite to ensure that Veeken Plumbing Services Pty Ltd can perform services efficiently and safely. This includes:<br />\r\n1. Ensuring access to the worksite at agreed times.<br />\r\n2. Removing obstructions or hazards that may impede work.<br />\r\n3. Complying with any safety instructions provided by Veeken Plumbing Services Pty Ltd.<br />\r\nFailure to meet these responsibilities may result in additional costs being incurred to address delays, hazards, or obstructions that hinder the progress of the work. Veeken Plumbing Services Pty Ltd reserves the right to invoice for any additional time or resources required as a result of these issues.<br />\r\n<br />\r\nIndemnity Clause<br />\r\nClients agree to indemnify Veeken Plumbing Services Pty Ltd against any claims, damages, or losses resulting from incorrect information provided, unsafe conditions at the work site, or any actions that may hinder the successful completion of services.<br />\r\n<br />\r\nSeverability Clause<br />\r\nIf any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br />\r\n<br />\r\nWarranty and Liability Terms<br />\r\nVeeken Plumbing Services Pty Ltd provides the following warranties to ensure quality and peace of mind:<br />\r\n1. Product Warranty: Products installed by Veeken Plumbing Services Pty Ltd typically come with a manufacturer’s warranty of up to five (5) years. Clients are encouraged to retain documentation for warranty claims.<br />\r\n2. Workmanship Warranty: All workmanship is covered by a warranty of six (6) years, ensuring that services provided meet professional standards and regulations.<br />\r\n3. Warranty Conditions: Warranties are contingent upon full payment of all outstanding balances. No warranty claims will be processed until accounts are paid in full.<br />\r\n4. Extended Warranties: Extended warranties may be available for products and workmanship if the systems or services are regularly maintained by Veeken Plumbing Services Pty Ltd under a service agreement. Contact our office for more details on eligibility and terms.<br />\r\n<br />\r\nStandard Site Conditions<br />\r\nAll quotes are based on standard site conditions. Any unforeseen issues, access limitations, or additional work required will be quoted and billed separately. Veeken Plumbing Services Pty Ltd will notify the client of any variations prior to proceeding with additional work.<br />\r\n<br />\r\nService Scope<br />\r\nVeeken Plumbing Services Pty Ltd will deliver services as outlined in the agreed-upon scope of work. In cases where a written scope is not provided or where the nature of the work is do-and-charge, services will be carried out as required based on site conditions, urgency, and professional judgment.<br />\r\nAny services outside a defined or reasonable scope may incur additional charges. While Veeken Plumbing Services Pty Ltd will endeavour to communicate variations where practicable, prior approval may not always be possible due to site conditions or urgency. Clients remain responsible for charges incurred in the course of necessary work.',2,'1/3 Nicole Close, Bayswater North','','Vic','3153',14,NULL,NULL,NULL,NULL,NULL,0,1,1,0,0,NULL,NULL);

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INSERT INTO `tblitemable` VALUES (3716,1267,'invoice','U2, 41 Tulip Crescent Boronia VIC 3155','Job Description: Installation of heat pump hot water system, replacing existing hot water system.    <br />\r\n    <br />\r\nSteps Taken:    <br />\r\n1. Decommission, drain and remove the existing hot water system     <br />\r\n2. Installation of the new heat pump hot water system    <br />\r\n3. Connection to existing plumbing system    <br />\r\n4. Testing and commissioning of the new system to ensure proper functionality    <br />\r\n5. Capped redundant gas connection <br />\r\n6. Removed old system of recycling',1.00,790.00,'',0,1,1,0.00),(3717,1268,'invoice','Jnr girls music','Supply and install new Panasonic 12.5 kW cassette air conditioning system to replace the existing evaporative cooler.<br />\r\n- Disconnect and remove the existing evaporative cooler, roof unit and associated pipework.<br />\r\n- Modify the existing roof opening as required to suit the new cassette installation.<br />\r\n- Supply and install the Panasonic 12.5 kW cassette indoor unit and matching outdoor unit.<br />\r\n- Install new refrigerant pipework, interconnect cabling, condensate drain and insulation to suit the cassette layout.<br />\r\n- Install and secure the outdoor unit in a suitable location.<br />\r\n- Pressure test, evacuate and charge the refrigerant system to manufacturer specification.<br />\r\n- Test and commission the system in both heating and cooling modes.<br />\r\n- Confirm correct airflow, temperatures and full operational performance.<br />\r\n- Remove all redundant evaporative cooler components and leave the site clean and tidy.',1.00,11969.88,'',0,1,1,0.00),(3718,1269,'invoice','TG - TMV Testing Jan 2026','Thermostatic mixing valve (TMV) testing, servicing and cleaning carried out as per AS 4032.3-2004. <br />\r\nAttended site and located all TMVs. <br />\r\nIsolated water supply where required and removed strainers for cleaning. <br />\r\nServiced and cleaned each valve to remove scale and debris. <br />\r\nTested and fail-safe checked all TMVs in accordance with standards. <br />\r\nRecorded hot, cold and mixed outlet temperatures for compliance records. <br />\r\nRestored water supply and tested outlets to confirm correct function. <br />\r\n <br />\r\nMultiple mixing valves failed their fail-safe test and require replacement as per AS 4032.3-2004. <br />\r\nSeveral valves identified as older tempering valve style which are no longer approved for use within the education department as per AS 4032.3-2004.',1.00,5670.00,'',0,1,1,0.00),(3719,1270,'invoice','TG AC filter cleaning on indoor units\r\nJan 2026','Attended site and isolated systems where required. <br />\r\nRemoved and cleaned all filters from AC units. <br />\r\nSprayed and cleaned coils with coil cleaner and applied anti-bacterial treatment. <br />\r\nWiped down and cleaned dust from fascia panels and surrounding areas. <br />\r\nInspected and cleaned condensate pumps and flushed drains to ensure proper flow. <br />\r\nTested operation of each unit after cleaning to confirm correct performance.',1.00,8964.00,'',0,1,1,0.00),(3720,1271,'invoice','TG-BACKFLOW\r\nJan 2026','Backflow Prevention Testing   <br />\r\nBackflow Prevention Testing   <br />\r\n6x Backflow prevention devices annual testing. carried out the annual testing to three devices located at the main gates.   <br />\r\nSubmit paperwork to Yarra Valley Water   <br />\r\n   <br />\r\n6x Backflow prevention devices annual testing. carried out the annual testing to three devices located at Science, Pool & Courtyard   <br />\r\nSupply test reports',1.00,2342.08,'',0,1,1,0.00),(3721,1272,'invoice','TG-AC-OUTDOOR-CLEAN\r\nJan 2026','AC Outdoor Unit Service and Cleaning <br />\r\nOutdoor Unit Service and Cleaning clean and service the outdoor unit of your air conditioning system to ensure optimal performance and efficiency. <br />\r\n-Visual Inspection Thorough visual inspection to identify any visible signs of wear, damage, or debris accumulation on the outdoor unit. <br />\r\n- Cleaning Debris Removal of leaves, dirt, and other debris that may have accumulated around the outdoor unit, hindering airflow and efficiency. <br />\r\n- Coil Cleaning Careful cleaning of the condenser coils to remove dirt, dust, and grime buildup, which can impede heat transfer and reduce cooling efficiency. <br />\r\n- Fan Inspection and Lubrication Inspection of the fan blades and motor for any damage or wear, along with lubrication of moving parts for smooth operation. <br />\r\n- Refrigerant Check Checking refrigerant levels and ensuring there are no leaks in the outdoor unit, which can lead to decreased cooling capacity and system inefficiency. <br />\r\n- Performance Testing Conducting performance tests to verify that the outdoor unit is functioning optimally and efficiently cooling your indoor spac',1.00,6048.00,'',0,1,1,0.00),(3722,1273,'invoice','TG-ES-MECH\r\nNov-Jan','Essential Services – Monthly Ventilation System Inspection (Tintern Grammar) <br />\r\n- Attend site to perform monthly routine service of mechanical ventilation systems in accordance with AS 1851-2012 and AS/NZS 1668.1 <br />\r\n- S15 Kitchen 7 x single panel exhaust hoods – inspected, filters cleaned, and fan operation confirmed <br />\r\n- Main Kitchen 11 x rangehoods – inspected, filters cleaned, and fan operation confirmed <br />\r\n- All systems found operational and compliant with BCA E2.2 at time of inspection <br />\r\n- Service report provided outlining findings and compliance status <br />\r\n',3.00,247.00,'',0,1,1,0.00),(3723,1274,'invoice','TG-Gas HWS servicing\r\nJan 2026','Annual gas hot water system service x 5 <br />\r\n- Inspect gas hot water system and associated components. <br />\r\n- Check gas supply, burner operation and ignition. <br />\r\n- Inspect temperature and pressure relief valve operation. <br />\r\n- Check anode condition where accessible. <br />\r\n- Inspect flue, ventilation and clearances. <br />\r\n- Check water connections and system for leaks. <br />\r\n- Test system operation and confirm correct heating performance. <br />\r\n- Leave site clean and tidy.',1.00,835.00,'',0,1,1,0.00),(3724,1275,'invoice','TG-Gas oven/hotplates home ecc\r\nJan 2026','Annual gas oven and hot plate service. <br />\r\n- Inspect gas oven and hot plates for safe operation and compliance. <br />\r\n- Check gas supply, isolation valves and flexible connections. <br />\r\n- Inspect burners, ignition systems and flame pattern. <br />\r\n- Clean burners and hot plates as required. <br />\r\n- Check oven thermostat operation and temperature control. <br />\r\n- Test for gas leaks and confirm correct combustion. <br />\r\n- Verify safe operation of all controls and safety devices. <br />\r\n- Leave site clean and tidy.',1.00,1169.00,'',0,1,1,0.00),(3725,1276,'invoice','TG-Sewer jet Kennedy-BBQ area\r\nJan 2026','Sewer line jetting and CCTV inspection carried out across multiple sections of the school sewer network. <br />\r\nConducted CCTV survey and high-pressure jetting of 100 mm and 150 mm sewer lines originating from the Kennedy building, extending to Home Economics, and continuing past the oval to the BBQ area (undercover outdoor table area). <br />\r\nHigh-pressure water jetting undertaken to remove root intrusions and debris from various locations within earthenware pipe sections. <br />\r\nCCTV inspection identified areas of root intrusion and multiple fractures in the sewer line near the buried pit adjacent to the BBQ area (undercover outdoor table area). <br />\r\nPost-jetting CCTV inspection completed where accessible to confirm restored flow and condition of the sewer at the time of service. <br />\r\n',1.00,3240.00,'',0,1,1,0.00),(3726,1277,'invoice','TG-Pump Truck\r\nJan 2026','Grease and interceptor pit maintenance. <br />\r\n- Pump out all grease traps, interceptor tanks and pits using a pump truck. <br />\r\n- Service includes the Science interceptor pit, Home Economics grease pits, Canteen grease pit and Visual Arts interceptor pits. <br />\r\n- Wash down and clean each pit to remove sludge and reduce future grease buildup. <br />\r\n- Ensure all pits are left clean and operating correctly at time of service.',1.00,3323.63,'',0,1,1,0.00),(3727,1278,'invoice','TG-Roof & Gutters\r\nJan 2026','Attendance to site to address congested roof, guttering and stormwater blockages. <br />\r\n- Completed roof and gutter cleaning across general roof areas. <br />\r\n- Removed roof debris and cleared guttering using vacuum equipment. <br />\r\n- Cleared and checked all downpipes and rainheads to ensure free drainage. <br />\r\n- Cleared debris from general roof areas and from around vent pipes, skylights, solar panels and air conditioning units. <br />\r\nInspected roof areas for any minor or major repairs required and attended to items where possible. <br />\r\n- Removed all waste from site via storage tank, including green waste recycling. <br />\r\n- Swept and cleaned work areas, paths and driveway on completion. <br />\r\n- All works carried out in compliance with safety requirements using a temporary roof harness system. <br />\r\n- Before and after photos of works taken and provided to client. <br />\r\n- Service total includes green waste recycling fees.',1.00,11109.08,'',0,1,1,0.00),(3728,1279,'invoice','HPHW - Service hot water heat pump system','Service hot water heat pump system. <br />\r\n- Inspect heat pump unit, storage tank and associated components. <br />\r\n- Check electrical connections, sensors and control settings. <br />\r\n- Inspect refrigerant pipework, insulation and condensate drain. <br />\r\n- Clean air intake, coil and filters as required. <br />\r\n- Clear and flush condensate drains. <br />\r\n- Clear and flush PTR drains. <br />\r\n- Check operation of circulation pump and valves where fitted. <br />\r\n- Test heating cycle and confirm correct water temperatures. <br />\r\n- Inspect temperature and pressure relief valve operation. <br />\r\n- Confirm system is operating efficiently and safely. <br />\r\n- Leave site clean and tidy.',1.00,297.00,'',0,1,1,0.00),(3729,1279,'invoice','HPHH - Service heat pump hydronic heating system','Service heat pump hydronic heating system. <br />\r\n- Inspect heat pump unit, buffer tank and associated hydronic components. <br />\r\n- Check electrical connections, sensors and controller settings. <br />\r\n- Inspect flow and return pipework, insulation and fittings. <br />\r\n- Check operation of circulation pumps, valves and actuators where fitted. <br />\r\n- Inspect expansion vessel and system pressure. <br />\r\n- Clear and flush condensate drains where appropriate. <br />\r\n- Bleed air from hydronic circuits as required. <br />\r\n- Test system operation and verify heating performance across zones. <br />\r\n- Confirm system is operating safely and efficiently. <br />\r\n- Leave site clean and tidy.',1.00,497.00,'',0,1,2,0.00),(3730,222,'estimate','REHP-CO2-250SST-V2','Supply and Installation of Reclaim Energy 250L Stainless Steel CO2 Heat Pump Hot Water System V2 WiFi <br />\r\n    <br />\r\nScope of Work:    <br />\r\n- Supply and installation of one Reclaim Energy 250L SST CO2 V2 WiFi heat pump hot water system.    <br />\r\n- Disconnect, decommission and drain of the existing gas storage hot water    <br />\r\n- Installation of the new heat pump hot water system in the same location.    <br />\r\n- Connection to existing plumbing and electrical systems.    <br />\r\n    <br />\r\nSystem:    <br />\r\n- Supply of the Reclaim Energy 250L SSTL CO2 heat pump hot water system    <br />\r\n- Model REHP-CO2-250LSST-V2    <br />\r\n- COP 5    <br />\r\n- CO2 Natural refrigerant – low global warming potential (GWP 1)    <br />\r\n- V2 WiFi controller    <br />\r\n    <br />\r\nIncluded in the Quote:    <br />\r\n- Supply of the Reclaim Energy 250L SSTCO2 heat pump hot water system    <br />\r\n- V2 WiFi controller    <br />\r\n- All new valves and fittings    <br />\r\n- All necessary materials for installation    <br />\r\n- Electrical connections     <br />\r\n- Labor for the installation and connection    <br />\r\n- Plumbing certificate of compliance    <br />\r\n- Certificate of electrical safety    <br />\r\n    <br />\r\nAdditional Notes:    <br />\r\n- This quote is based on the assumption that the existing plumbing and electrical systems are in good condition and suitable for connection to the new heat pump.    <br />\r\n- Any additional plumbing or electrical work required will be quoted separately.    <br />\r\n- Site inspection may be necessary to confirm installation requirements.    <br />\r\n    <br />\r\nCompletion Timeframe:    <br />\r\n- Installation is expected to be completed within one day.    <br />\r\n    <br />\r\nWarranties    <br />\r\n- Workmanship 6 years    <br />\r\n- Reclaim manufacturers warranty     <br />\r\n– Reclaim Energy Glass-Lined tank 10 years    <br />\r\n– Reclaim Energy Heat Pump 8 years    <br />\r\n– Wi-Fi controller and sensor lead 8 years    <br />\r\n** https://reclaimenergy.com.au/products/warranties/    <br />\r\n    <br />\r\nTerms and Conditions:    <br />\r\n- Payment terms: 5% deposit and final payment due on day of installation    <br />\r\n- All work will be carried out in accordance with relevant regulations and standards.',1.00,7572.85,'',0,1,1,0.00),(3731,222,'estimate','STCs','STC Rebate   <br />\r\nSTCs (Small-scale Technology Certificates) calculations are determined at the time of the initial quote and are contingent on the qualifications and conditions set forth by relevant government agencies.   <br />\r\nPlease be aware that these calculations may change based on the final assessment of your project\'s eligibility and compliance with regulations.   <br />\r\nAny variations in STCs will be communicated to you during the assessment process.',17.00,-32.00,'',0,1,2,0.00),(3732,222,'estimate','VEEC','VEEC Rebate   <br />\r\nVEEC (Victorian Energy Efficiency Certificates) calculations are determined at the time of the initial quote and are contingent on the qualifications and conditions set forth by relevant government agencies.       <br />\r\nPlease be aware that these calculations may change based on the final assessment of your project\'s eligibility and compliance with regulations.       <br />\r\nAny variations in VEECs will be communicated to you during the assessment process.',9.00,-55.00,'',0,1,3,0.00),(3733,222,'estimate','SolarVic','Solar Vic Rebate   <br />\r\nThe eligibility for Solar Vic incentives and rebates in Victoria (VIC) is subject to various factors and government regulations. If your installation qualifies for these incentives, the corresponding deduction will be applied to the final price of your hot water project. Please note that eligibility criteria may change, and any deductions will be made in accordance with the prevailing regulations at the time of your project\'s completion.',1.00,-1400.00,'',0,1,4,0.00),(3734,222,'estimate','Remove old system','Diconnect and remove old panel and tank and a water pipe cross connection in the roof adjacent to the ceiling manhole.<br />\r\n$660',1.00,0.00,'',0,1,5,0.00),(3737,223,'estimate','DAC - Supply and Installation of Complete Ducted Reverse Cycle Air Conditioning System - Heating & Cooling – Residential Property','Scope of Works   <br />\r\nQuotation for the supply and installation of a complete ducted reverse cycle air conditioning system to a residential home.   <br />\r\nSupply and install ducted air conditioning indoor and outdoor units sized to suit the home and design requirements.   <br />\r\nInstall all required refrigerant pipework, interconnect cabling, insulation and condensate drainage.   <br />\r\nSupply and install a full ductwork system including insulated ducting, plenums and fittings.   <br />\r\nSupply and install ceiling supply air diffusers and return air grille with filter access.   <br />\r\nInstall wall controller and configure system settings for correct operation.   <br />\r\nPressure test, evacuate and charge refrigerant system in accordance with manufacturer specifications.   <br />\r\nTest and commission system in both heating and cooling modes.   <br />\r\nCheck airflow, temperatures and overall system performance.   <br />\r\nEnsure the system is operating safely, efficiently and as intended.   <br />\r\nLeave the site clean and tidy on completion.   <br />\r\n   <br />\r\nInclusions   <br />\r\nSupply and installation of a complete ducted reverse cycle air conditioning system &#40;Heating & Cooling&#41;   <br />\r\nAll ductwork, diffusers, return air grille and filter access.   <br />\r\nAll refrigerant pipework, insulation, cabling and fittings required for installation.   <br />\r\nSystem commissioning, testing and performance checks.   <br />\r\nRemoval of all installation waste and packaging from site.   <br />\r\n   <br />\r\nExclusions   <br />\r\nElectrical works beyond connection point including switchboard upgrades or new circuits unless specifically stated.   <br />\r\nBuilder’s works including carpentry, plastering, painting or ceiling modifications.   <br />\r\nStructural supports beyond standard installation requirements.   <br />\r\nCouncil permits or approvals unless specified.   <br />\r\nAsbestos removal or handling.   <br />\r\n   <br />\r\nSite Expectations   <br />\r\nClear and safe access to all work areas must be provided prior to commencement.   <br />\r\nCeiling and roof spaces must be accessible and clear of obstructions.   <br />\r\nPower and water must be available on site during installation.   <br />\r\nAny variations due to concealed services, restricted access or site changes will be quoted prior to proceeding.   <br />\r\n   <br />\r\nPayment Terms   <br />\r\n5% deposit required to secure booking.   <br />\r\nA progress payment will be required once materials have been ordered.   <br />\r\nProgress payments may be required throughout installation.   <br />\r\nFinal payment due prior to system commissioning.   <br />\r\nThis quote is valid for 30 days and subject to standard site conditions.   <br />\r\n   <br />\r\nCertifications   <br />\r\nBuilding Plumbing Commission Certificate of Compliance.   <br />\r\nElectrical Certificate of Safety where applicable.   <br />\r\nRefrigerant Handling Licence ARCtick compliant.   <br />\r\nAll works carried out in accordance with Australian Standards and manufacturer requirements.   <br />\r\n   <br />\r\nWarranties   <br />\r\n6-year workmanship warranty on installation.   <br />\r\nManufacturer warranty as per product terms and conditions.   <br />\r\n   <br />\r\nSystem supplied and installed in accordance with manufacturer specifications and Australian Standards.   <br />\r\n',1.00,999.00,'',0,1,1,0.00),(3738,1280,'invoice','REHP-CO2-250SST-V2','Supply and Installation of Reclaim Energy 250L Stainless Steel CO2 Heat Pump Hot Water System V2 WiFi <br />\r\n    <br />\r\nScope of Work:    <br />\r\n- Supply and installation of one Reclaim Energy 250L SST CO2 V2 WiFi heat pump hot water system.    <br />\r\n- Disconnect, decommission and drain of the existing gas storage hot water    <br />\r\n- Installation of the new heat pump hot water system in the same location.    <br />\r\n- Connection to existing plumbing and electrical systems.    <br />\r\n    <br />\r\nSystem:    <br />\r\n- Supply of the Reclaim Energy 250L SSTL CO2 heat pump hot water system    <br />\r\n- Model REHP-CO2-250LSST-V2    <br />\r\n- COP 5    <br />\r\n- CO2 Natural refrigerant – low global warming potential (GWP 1)    <br />\r\n- V2 WiFi controller    <br />\r\n    <br />\r\nIncluded in the Quote:    <br />\r\n- Supply of the Reclaim Energy 250L SSTCO2 heat pump hot water system    <br />\r\n- V2 WiFi controller    <br />\r\n- All new valves and fittings    <br />\r\n- All necessary materials for installation    <br />\r\n- Electrical connections     <br />\r\n- Labor for the installation and connection    <br />\r\n- Plumbing certificate of compliance    <br />\r\n- Certificate of electrical safety    <br />\r\n    <br />\r\nAdditional Notes:    <br />\r\n- This quote is based on the assumption that the existing plumbing and electrical systems are in good condition and suitable for connection to the new heat pump.    <br />\r\n- Any additional plumbing or electrical work required will be quoted separately.    <br />\r\n- Site inspection may be necessary to confirm installation requirements.    <br />\r\n    <br />\r\nCompletion Timeframe:    <br />\r\n- Installation is expected to be completed within one day.    <br />\r\n    <br />\r\nWarranties    <br />\r\n- Workmanship 6 years    <br />\r\n- Reclaim manufacturers warranty     <br />\r\n– Reclaim Energy Glass-Lined tank 10 years    <br />\r\n– Reclaim Energy Heat Pump 8 years    <br />\r\n– Wi-Fi controller and sensor lead 8 years    <br />\r\n** https://reclaimenergy.com.au/products/warranties/    <br />\r\n    <br />\r\nTerms and Conditions:    <br />\r\n- Payment terms: 5% deposit and final payment due on day of installation    <br />\r\n- All work will be carried out in accordance with relevant regulations and standards.',1.00,7572.85,'',0,1,1,0.00),(3739,1280,'invoice','STCs','STC Rebate   <br />\r\nSTCs (Small-scale Technology Certificates) calculations are determined at the time of the initial quote and are contingent on the qualifications and conditions set forth by relevant government agencies.   <br />\r\nPlease be aware that these calculations may change based on the final assessment of your project\'s eligibility and compliance with regulations.   <br />\r\nAny variations in STCs will be communicated to you during the assessment process.',17.00,-32.00,'',0,1,2,0.00),(3740,1280,'invoice','VEEC','VEEC Rebate   <br />\r\nVEEC (Victorian Energy Efficiency Certificates) calculations are determined at the time of the initial quote and are contingent on the qualifications and conditions set forth by relevant government agencies.       <br />\r\nPlease be aware that these calculations may change based on the final assessment of your project\'s eligibility and compliance with regulations.       <br />\r\nAny variations in VEECs will be communicated to you during the assessment process.',9.00,-55.00,'',0,1,3,0.00),(3741,1280,'invoice','SolarVic','Solar Vic Rebate   <br />\r\nThe eligibility for Solar Vic incentives and rebates in Victoria (VIC) is subject to various factors and government regulations. If your installation qualifies for these incentives, the corresponding deduction will be applied to the final price of your hot water project. Please note that eligibility criteria may change, and any deductions will be made in accordance with the prevailing regulations at the time of your project\'s completion.',1.00,-1400.00,'',0,1,4,0.00),(3742,1280,'invoice','Remove old system','Diconnect and remove old panel and tank and a water pipe cross connection in the roof adjacent to the ceiling manhole.<br />\r\n$660',1.00,0.00,'',0,1,5,0.00),(3743,224,'estimate','System Specifications','The ducted air conditioning system to be installed includes the following components:<br />\r\n<br />\r\nDucted indoor air handling unit installed within the ceiling space to distribute heating and cooling throughout the home.<br />\r\n18 kW 3-phase inverter outdoor unit installed externally to provide heating and cooling to the system.<br />\r\n14 ceiling supply air outlets installed to distribute conditioned air throughout the home.<br />\r\nZone control system allowing selected areas of the home to be turned on or off as required. (Rumpus Room)<br />\r\nWall-mounted wired controller installed inside the home for system operation and temperature control.<br />\r\nZone control interface module to manage communication between the indoor unit, outdoor unit and zoning system.<br />\r\n<br />\r\nEquipment Details:<br />\r\n- Panasonic S-180PE4R high static ducted indoor unit.<br />\r\n- Panasonic U-180PZH3R8 18 kW 3-phase inverter outdoor unit.<br />\r\n- Panasonic CZ-RTC6WZ2 wired wall controller (white).<br />\r\n- Panasonic CZ-CAPZ1S zone adaptor module.',1.00,0.00,'',0,1,2,0.00),(3744,224,'estimate','DAC - Supply and Installation of Complete Ducted Reverse Cycle Air Conditioning System - Heating & Cooling – Residential Property','Scope of Works   <br />\r\nQuotation for the supply and installation of a complete ducted reverse cycle air conditioning system to a residential home.   <br />\r\nSupply and install ducted air conditioning indoor and outdoor units sized to suit the home and design requirements.   <br />\r\nInstall all required refrigerant pipework, interconnect cabling, insulation and condensate drainage.   <br />\r\nSupply and install a full ductwork system including insulated ducting, plenums and fittings.   <br />\r\nSupply and install ceiling supply air diffusers and return air grille with filter access.   <br />\r\nInstall wall controller and configure system settings for correct operation.   <br />\r\nPressure test, evacuate and charge refrigerant system in accordance with manufacturer specifications.   <br />\r\nTest and commission system in both heating and cooling modes.   <br />\r\nCheck airflow, temperatures and overall system performance.   <br />\r\nEnsure the system is operating safely, efficiently and as intended.   <br />\r\nLeave the site clean and tidy on completion.   <br />\r\n   <br />\r\nInclusions   <br />\r\nSupply and installation of a complete ducted reverse cycle air conditioning system &#40;Heating & Cooling&#41;   <br />\r\nAll ductwork, diffusers, return air grille and filter access.   <br />\r\nAll refrigerant pipework, insulation, cabling and fittings required for installation.   <br />\r\nSystem commissioning, testing and performance checks.   <br />\r\nRemoval of all installation waste and packaging from site.   <br />\r\n   <br />\r\nExclusions   <br />\r\nElectrical works beyond connection point including switchboard upgrades or new circuits unless specifically stated.   <br />\r\nBuilder’s works including carpentry, plastering, painting or ceiling modifications.   <br />\r\nStructural supports beyond standard installation requirements.   <br />\r\nCouncil permits or approvals unless specified.   <br />\r\nAsbestos removal or handling.   <br />\r\n   <br />\r\nSite Expectations   <br />\r\nClear and safe access to all work areas must be provided prior to commencement.   <br />\r\nCeiling and roof spaces must be accessible and clear of obstructions.   <br />\r\nPower and water must be available on site during installation.   <br />\r\nAny variations due to concealed services, restricted access or site changes will be quoted prior to proceeding.   <br />\r\n   <br />\r\nPayment Terms   <br />\r\n5% deposit required to secure booking.   <br />\r\nA progress payment will be required once materials have been ordered.   <br />\r\nProgress payments may be required throughout installation.   <br />\r\nFinal payment due prior to system commissioning.   <br />\r\nThis quote is valid for 30 days and subject to standard site conditions.   <br />\r\n   <br />\r\nCertifications   <br />\r\nBuilding Plumbing Commission Certificate of Compliance.   <br />\r\nElectrical Certificate of Safety where applicable.   <br />\r\nRefrigerant Handling Licence ARCtick compliant.   <br />\r\nAll works carried out in accordance with Australian Standards and manufacturer requirements.   <br />\r\n   <br />\r\nWarranties   <br />\r\n6-year workmanship warranty on installation.   <br />\r\nManufacturer warranty as per product terms and conditions.   <br />\r\n   <br />\r\nSystem supplied and installed in accordance with manufacturer specifications and Australian Standards.',1.00,22043.36,'',0,1,1,0.00),(3745,224,'estimate','VEEC','VEEC Rebate   <br />\r\nVEEC (Victorian Energy Efficiency Certificates) calculations are determined at the time of the initial quote and are contingent on the qualifications and conditions set forth by relevant government agencies.       <br />\r\nPlease be aware that these calculations may change based on the final assessment of your project\'s eligibility and compliance with regulations.       <br />\r\nAny variations in VEECs will be communicated to you during the assessment process.      <br />\r\n      <br />\r\n',76.00,-50.00,'',0,1,3,0.00),(3746,225,'estimate','Main House\r\nREHP-KY-CO2-400GL','Supply and Installation of Reclaim Energy Panasonic 400L GL CO2 Heat Pump Hot Water System   <br />\r\n  <br />\r\nScope of Work:  <br />\r\n- Supply and installation of one Reclaim Energy 400L Glass Lined CO2 heat pump hot water system.  <br />\r\n- Disconnect, decommission and drain of the existing hot water system  <br />\r\n- Installation of the new heat pump hot water system in the same location.  <br />\r\n- Connection to existing plumbing and electrical systems.  <br />\r\n  <br />\r\nSystem:  <br />\r\n- Supply of the Reclaim Energy Panasonic 400L GL CO2 heat pump hot water system  <br />\r\n- Model REHP-KY-CO2-400GL  <br />\r\n- COP 5  <br />\r\n- CO2 Natural refrigerant – low global warming potential (GWP 1)  <br />\r\n- Smart Controller <br />\r\n  <br />\r\nIncluded in the Quote:  <br />\r\n- Supply of the Reclaim Energy 400GL CO2 heat pump hot water system  <br />\r\n- Smart Controller, Scheduling and solar compatibility   <br />\r\n- All new valves and fittings  <br />\r\n- All necessary materials for installation  <br />\r\n- Electrical connections   <br />\r\n- Labor for the installation and connection  <br />\r\n- Plumbing certificate of compliance  <br />\r\n- Certificate of electrical safety  <br />\r\n  <br />\r\nAdditional Notes:  <br />\r\n- This quote is based on the assumption that the existing plumbing and electrical systems are in good condition and suitable for connection to the new heat pump.  <br />\r\n- Any additional plumbing or electrical work required will be quoted separately.  <br />\r\n- Site inspection may be necessary to confirm installation requirements.  <br />\r\n  <br />\r\nCompletion Timeframe:  <br />\r\n- Installation is expected to be completed within one day.  <br />\r\n  <br />\r\nWarranties  <br />\r\n- Workmanship 6 years  <br />\r\n- Reclaim manufacturers warranty   <br />\r\n– Reclaim Energy Glass-Lined tank 10 years  <br />\r\n– Reclaim Energy Heat Pump 8 years  <br />\r\n** https://reclaimenergy.com.au/products/warranties/  <br />\r\n  <br />\r\nTerms and Conditions:  <br />\r\n- Payment terms: 5% deposit and final payment due on day of installation  <br />\r\n- All work will be carried out in accordance with relevant regulations and standards.',1.00,6579.73,'',0,1,1,0.00),(3747,225,'estimate','VEEC','VEEC Rebate   <br />\r\nVEEC (Victorian Energy Efficiency Certificates) calculations are determined at the time of the initial quote and are contingent on the qualifications and conditions set forth by relevant government agencies.       <br />\r\nPlease be aware that these calculations may change based on the final assessment of your project\'s eligibility and compliance with regulations.       <br />\r\nAny variations in VEECs will be communicated to you during the assessment process.',8.00,-50.00,'',0,1,2,0.00),(3748,225,'estimate','STCs','STC Rebate   <br />\r\nSTCs (Small-scale Technology Certificates) calculations are determined at the time of the initial quote and are contingent on the qualifications and conditions set forth by relevant government agencies.   <br />\r\nPlease be aware that these calculations may change based on the final assessment of your project\'s eligibility and compliance with regulations.   <br />\r\nAny variations in STCs will be communicated to you during the assessment process.',17.00,-32.00,'',0,1,3,0.00),(3750,226,'estimate','VEEC','VEEC Rebate   <br />\r\nVEEC (Victorian Energy Efficiency Certificates) calculations are determined at the time of the initial quote and are contingent on the qualifications and conditions set forth by relevant government agencies.       <br />\r\nPlease be aware that these calculations may change based on the final assessment of your project\'s eligibility and compliance with regulations.       <br />\r\nAny variations in VEECs will be communicated to you during the assessment process.',9.00,-50.00,'',0,1,2,0.00),(3751,226,'estimate','STCs','STC Rebate   <br />\r\nSTCs (Small-scale Technology Certificates) calculations are determined at the time of the initial quote and are contingent on the qualifications and conditions set forth by relevant government agencies.   <br />\r\nPlease be aware that these calculations may change based on the final assessment of your project\'s eligibility and compliance with regulations.   <br />\r\nAny variations in STCs will be communicated to you during the assessment process.',17.00,-32.00,'',0,1,3,0.00),(3752,226,'estimate','G-Flat\r\nPHE-30ABR','Supply and Installation of Panasonic 300L All-In-One Heat Pump Hot Water System <br />\r\n <br />\r\nScope of Work: <br />\r\n- Supply and installation of one Panasonic all-in-one heat pump hot water system. <br />\r\n- Disconnect, decommission and drain of the existing hot water system. <br />\r\n- Installation of the new heat pump hot water system in the same location. <br />\r\n-Connection to existing plumbing and electrical services. <br />\r\n <br />\r\nSystem: <br />\r\n- Supply of Panasonic all-in-one heat pump hot water system. <br />\r\n- Model PHE-30ABR. <br />\r\n- 300 litre integrated storage tank suitable for residential use. <br />\r\n- High efficiency heat pump technology providing approximately 3–4 times the efficiency of standard electric or gas hot water systems. <br />\r\n- Coefficient of Performance (COP) up to 5.1 under standard test conditions. <br />\r\n- Eco-friendly R290 refrigerant with very low global warming potential. <br />\r\n- Dual heating system including heat pump operation and built-in electric boost element for backup and high demand periods. <br />\r\n- Capable of heating water to high temperatures up to 70°C when required. <br />\r\n- Designed and engineered by Panasonic to meet Australian operating conditions. <br />\r\n <br />\r\nIncluded in the Quote: <br />\r\n- Supply of Panasonic PHE-30ABR all-in-one heat pump hot water system. <br />\r\n- Integrated heat pump and storage tank in a single outdoor unit. <br />\r\n- All new valves, fittings, pressure relief components and tempering valve as required. <br />\r\n- All materials required to complete the installation. <br />\r\n- Electrical connection to existing power supply. <br />\r\n- Labour for installation, connection and commissioning. <br />\r\n- Plumbing Certificate of Compliance. <br />\r\n- Electrical Certificate of Safety where applicable. <br />\r\n <br />\r\nAdditional Notes: <br />\r\n- This system is eligible for applicable VEU, STC and energy efficiency incentives subject to site conditions and approvals. <br />\r\n- This quote assumes existing plumbing and electrical services are suitable and compliant for connection. <br />\r\n- Any additional plumbing, electrical or site works required will be quoted separately. <br />\r\n- A site inspection may be required to confirm final installation requirements. <br />\r\n <br />\r\nCompletion Timeframe: <br />\r\n- Installation is expected to be completed within one day under normal conditions. <br />\r\n <br />\r\nWarranties: <br />\r\n- Workmanship warranty: 6 years. <br />\r\nManufacturer warranty: <br />\r\n– 5 years parts warranty. <br />\r\n– 1 year labour warranty. <br />\r\nWarranty terms are in line with industry standards and minimum VEU requirements. <br />\r\n <br />\r\nTerms and Conditions: <br />\r\n- Payment terms: 5% deposit to secure booking and materials, with final payment due on the day of installation. <br />\r\n- All works carried out in accordance with Australian Standards, manufacturer specifications and regulatory requirements. <br />\r\n',1.00,3960.83,'',0,1,1,0.00),(3753,227,'estimate','Pool Heat Pump Heating System','Supply and Installation of Inverter Pool Heat Pump Heating System <br />\r\n <br />\r\nScope of Work: <br />\r\n- Supply and installation of an inverter pool heat pump heating system sized to suit the pool volume and site conditions. <br />\r\n- Position and install the pool heat pump unit in a suitable external location adjacent to the pool equipment. <br />\r\n- Connect heat pump to existing pool filtration system via flow and return pipework. <br />\r\n- Connect condensate drainage where required. <br />\r\n- Electrical connection to existing power supply. <br />\r\n- Set up and commission the heat pump system. <br />\r\n- Test operation and confirm correct heating performance. <br />\r\n- Provide basic operation overview to client. <br />\r\n <br />\r\nSystem. <br />\r\n- Supply of inverter pool heat pump heating system. <br />\r\n- Full inverter technology for improved efficiency and quieter operation. <br />\r\n- Designed for residential pool heating applications. <br />\r\n- Wi-Fi enabled for remote temperature control and scheduling. <br />\r\n- Multiple operating modes including Turbo, Smart and Silent. <br />\r\n- Eco-friendly R32 refrigerant. <br />\r\n- Designed to operate across a wide range of ambient temperatures. <br />\r\n <br />\r\nIncluded in the Quote: <br />\r\n- Supply of inverter pool heat pump heating unit. <br />\r\n- All plumbing connections to existing pool circulation system. <br />\r\n- Electrical connection to existing power supply. <br />\r\n- Commissioning and testing of system. <br />\r\n- Labour for installation and setup. <br />\r\n <br />\r\nExclusions: <br />\r\n- Pool filtration system upgrades or modifications unless specified. <br />\r\n- Electrical supply upgrades, new circuits or switchboard works unless specified. <br />\r\n- Concrete slabs, plinths or structural supports unless specified. <br />\r\n- Pool covers or insulation. <br />\r\n- Council approvals or permits if required. <br />\r\n <br />\r\nAdditional Notes: <br />\r\n- Heat pump size selection is based on pool volume and typical operating conditions. <br />\r\n- Heating performance is influenced by ambient air temperature, pool covers and run times. <br />\r\n- This quote assumes existing pool plumbing and electrical services are suitable for connection. <br />\r\n- Any additional works required will be quoted separately. <br />\r\n <br />\r\nCompletion Timeframe: <br />\r\n- Installation is typically completed within one day, subject to site access and conditions. <br />\r\n <br />\r\nWarranties: <br />\r\n- Workmanship warranty: 6 years. <br />\r\n- Manufacturer warranty as per supplier terms. <br />\r\n <br />\r\nTerms and Conditions: <br />\r\n- 5% deposit required to secure booking. <br />\r\n- A progress payment will be required once materials have been ordered. <br />\r\n- Progress payments may be required throughout installation. <br />\r\n- Final payment due prior to commissioning. <br />\r\n- All works carried out in accordance with Australian Standards and manufacturer specifications.',1.00,0.00,'',0,1,1,0.00),(3754,227,'estimate','Pool Heat Pump – System Specifications\r\n- High Efficiency (Elevate)','Brand: Henden<br />\r\nModel: Elevate Inverter Pool Heat Pump – 26 kW<br />\r\n<br />\r\nHeating capacity: 26 kW<br />\r\nPower supply: Single phase<br />\r\nRefrigerant: R32<br />\r\nCompressor: Full inverter<br />\r\nOperating modes: Turbo, Smart and Silent<br />\r\nControl: Digital controller with Wi-Fi connectivity<br />\r\nInstallation: Outdoor, connected to existing pool filtration system',1.00,10341.85,'',0,1,2,0.00),(3755,227,'estimate','- Standard Efficiency (Essential )','Brand: Henden<br />\r\nModel: Essential Inverter Pool Heat Pump – 24 kW<br />\r\n<br />\r\nHeating capacity: 24 kW<br />\r\nPower supply: Single phase<br />\r\nRefrigerant: R32<br />\r\nCompressor: Full inverter<br />\r\nOperating modes: Smart and Silent<br />\r\nControl: Digital controller with Wi-Fi connectivity<br />\r\nInstallation: Outdoor, connected to existing pool filtration system',1.00,7631.76,'',0,1,3,0.00),(3756,228,'estimate','HYDROAIR-22KW-R290','Supply and Installation – 22 kW HydroAir Hydronic Heat Pump System with AP200 Buffer Tank <br />\r\n <br />\r\nScope of Works <br />\r\nQuotation for the supply and installation of a complete air-to-water heat pump hydronic heating system. <br />\r\nSupply and install one 22 kW HydroAir Next Gen air-to-water hydronic heat pump. <br />\r\nSupply and install one AP200 200 litre buffer tank to suit system operation. <br />\r\nInstall heat pump on existing concrete slab in a suitable external location. <br />\r\nConnect heat pump and buffer tank to existing hydronic pipework. <br />\r\nInstall all required flow and return pipework, valves and fittings between heat pump and buffer tank. <br />\r\nInstall circulation pump, expansion vessel and system safety components as required. <br />\r\nFill system, flush pipework and remove air from hydronic circuits. <br />\r\nPressure test hydronic system and check for leaks. <br />\r\nCommission heat pump and hydronic system. <br />\r\nTest operation and confirm correct heating performance. <br />\r\nLeave site clean and tidy on completion. <br />\r\n <br />\r\nSystem <br />\r\nHydroAir Next Gen air-to-water hydronic heat pump. <br />\r\n22 kW heating capacity. <br />\r\nAir-to-water heat pump designed for hydronic heating applications. <br />\r\nHigh-temperature hot water capability suitable for hydronic systems. <br />\r\nEco-friendly R290 refrigerant with low global warming potential. <br />\r\nInverter-driven technology for efficient and quiet operation. <br />\r\nSupplied with smart touch display controller. <br />\r\nAP200 200 litre buffer tank to support stable system operation. <br />\r\n <br />\r\nIncluded in the Quote <br />\r\nSupply of the 22 kW HydroAir Next Gen heat pump. <br />\r\nSupply of AP200 200 litre buffer tank. <br />\r\nAll required valves, fittings and hydronic components. <br />\r\nSystem flushing, filling and commissioning. <br />\r\nLabour for installation and connection. <br />\r\nPlumbing Certificate of Compliance. <br />\r\n <br />\r\nExclusions <br />\r\nElectrical works including power supply, cabling or switchboard modifications. <br />\r\nModifications to existing hydronic heating emitters. <br />\r\nBuilder’s works including concrete, carpentry or structural alterations. <br />\r\nAny additional works outside the stated scope. <br />\r\n <br />\r\nSite Expectations <br />\r\nConcrete slab is in place and suitable for installation. <br />\r\nClear and safe access to all work areas must be provided. <br />\r\nExisting hydronic pipework is assumed to be in serviceable condition. <br />\r\nAny variations required due to site conditions will be quoted prior to proceeding. <br />\r\n <br />\r\nPayment Terms <br />\r\n5% deposit required to secure booking. <br />\r\nA progress payment may be required once materials have been ordered. <br />\r\nFinal payment due prior to commissioning. <br />\r\nThis quote is valid for 30 days and subject to standard site conditions. <br />\r\n <br />\r\nCertifications <br />\r\nBuilding Plumbing Commission Certificate of Compliance. <br />\r\nAll works carried out in accordance with Australian Standards and manufacturer requirements. <br />\r\n <br />\r\nWarranties <br />\r\n6-year workmanship warranty on installation. <br />\r\nManufacturer warranty as per HydroAir product terms. <br />\r\n',1.00,21292.43,'',0,1,1,0.00),(3757,228,'estimate','Hydronic Powerflush','Full Hydronic System Powerflush <br />\r\nOur Full Hydronic System Powerflush service is a comprehensive deep clean designed to restore your heating system’s performance, efficiency, and longevity. Over time, hydronic systems can suffer from a build-up of sludge, scale, and debris, which reduces heat transfer, blocks pipes, and strains components like pumps and panels. Our powerflush service removes these issues at the source. <br />\r\n <br />\r\nThis service includes: <br />\r\n <br />\r\nApplication of Adey MC40+ System Cleaner <br />\r\nA powerful chemical cleaner designed to break down sludge, scale, and corrosion within the entire hydronic circuit. <br />\r\n <br />\r\nManually Isolating and Flushing Each Individual Panel <br />\r\nWe isolate and flush every radiator or panel separately to ensure thorough cleaning and remove debris from all sections of the system. <br />\r\n <br />\r\nDraining the Old System Water <br />\r\nAll contaminated and chemically treated water is safely drained and disposed of in accordance with environmental regulations. <br />\r\n <br />\r\nCleaning of System Filter <br />\r\nWe fully clean any magnetic or in-line system filters to ensure they’re free of built-up sludge and operating at peak efficiency. <br />\r\n <br />\r\nSystem Refill with Fresh Water <br />\r\nThe system is refilled with clean water, preparing it for protective treatment and efficient operation. <br />\r\n <br />\r\nAddition of 2x Adey MC1 Protector <br />\r\nThis corrosion and scale inhibitor is added to protect the system long-term, helping to prevent future build-up and ensuring optimal flow and performance. <br />\r\n <br />\r\n',1.00,840.00,'',0,1,2,0.00),(3758,1281,'invoice','Please quote for new AC in Aftercare server room','Supply and install Panasonic 5.0 kW split system &#40;CS-Z50AKRW / CU-Z50AKR&#41; to replace existing unit.<br />\r\n<br />\r\n- Isolate and decommission existing air conditioning system<br />\r\n- Remove and dispose of existing indoor and outdoor units<br />\r\n- Supply and install new Panasonic CS-Z50AKRW indoor unit and CU-Z50AKR outdoor unit in the existing indoor location<br />\r\n- Mount new indoor unit using appropriate wall bracket and fixings<br />\r\n- Supply and install condensate pump and connect to suitable discharge point<br />\r\n- Supply and run new refrigerant pipework and interconnecting cabling between indoor and outdoor units<br />\r\n- Mount new outdoor unit on roof<br />\r\n- Supply and install new electrical circuit to outdoor isolator<br />\r\n- Pressure test, evacuate and charge refrigerant system in accordance with manufacturer specifications<br />\r\n- Commission system and complete full operational testing',1.00,4828.41,'',0,1,1,0.00),(3759,1282,'invoice','13 Beaufort St Mitcham 3132','Job Description: Installation of heat pump hot water system, replacing existing hot water system.    <br />\r\n    <br />\r\nSteps Taken:    <br />\r\n1. Decommission, drain and remove the existing hot water system     <br />\r\n2. Installation of the new heat pump hot water system    <br />\r\n3. Connection to existing plumbing system    <br />\r\n4. Testing and commissioning of the new system to ensure proper functionality    <br />\r\n5. Capped redundant gas connection <br />\r\n6. Removed old system of recycling  <br />\r\n    <br />\r\n',1.00,1300.00,'',0,1,1,0.00),(3760,1283,'invoice','REHP-CO2-315SSEW-V2','Supply and Installation of Reclaim Energy 315L SSEW CO2 Heat Pump Hot Water System  <br />\r\n <br />\r\nScope of Work: <br />\r\n- Supply and installation of one Reclaim Energy 315L Stainless Steel Earth Worker CO2  heat pump hot water system. <br />\r\n- Disconnect, decommission and drain of the existing hot water system <br />\r\n- Installation of the new heat pump hot water system in the same location. <br />\r\n- Connection to existing plumbing and electrical systems. <br />\r\n <br />\r\nSystem: <br />\r\n- Supply of the Reclaim Energy 315L SSEW CO2 heat pump hot water system <br />\r\n- Model REHP-CO2-315SSEW-V2 <br />\r\n- COP 5 <br />\r\n- CO2 Natural refrigerant – low global warming potential (GWP 1) <br />\r\n- V1.1 controller <br />\r\n <br />\r\nIncluded in the Quote: <br />\r\n- Supply of the Reclaim Energy 315L Stainless Steel Earth Worker CO2 heat pump hot water system <br />\r\n- V1.1 controller <br />\r\n- All new valves and fittings <br />\r\n- All necessary materials for installation <br />\r\n- Electrical connections  <br />\r\n- Labor for the installation and connection <br />\r\n- Plumbing certificate of compliance <br />\r\n- Certificate of electrical safety <br />\r\n <br />\r\nAdditional Notes: <br />\r\n- This quote is based on the assumption that the existing plumbing and electrical systems are in good condition and suitable for connection to the new heat pump. <br />\r\n- Any additional plumbing or electrical work required will be quoted separately. <br />\r\n- Site inspection may be necessary to confirm installation requirements. <br />\r\n <br />\r\nCompletion Timeframe: <br />\r\n- Installation is expected to be completed within one day. <br />\r\n <br />\r\nWarranties <br />\r\n- Workmanship 6 years <br />\r\n- Reclaim manufacturers warranty  <br />\r\n– Reclaim Energy Heat Pump 8 years <br />\r\n** https://reclaimenergy.com.au/products/warranties/ <br />\r\n- Earthworker manufactures warranty <br />\r\n– Earthworker Stainless Steel tank 15 years <br />\r\n** https://earthworkerenergy.coop/hot-water-tanks/ <br />\r\n <br />\r\nTerms and Conditions: <br />\r\n- Payment terms: 5% deposit and final payment due on day of installation <br />\r\n- All work will be carried out in accordance with relevant regulations and standards. <br />\r\n <br />\r\n',1.00,6314.35,'',0,1,1,0.00),(3761,1284,'invoice','5/02/2026 \r\n55 SYCAMORE GR BALACLAVA','Job Description: Installation of heat pump hot water system, replacing existing hot water system.    <br />\r\n    <br />\r\nSteps Taken:    <br />\r\n1. Decommission, drain and remove the existing hot water system     <br />\r\n2. Installation of the new heat pump hot water system    <br />\r\n3. Connection to existing plumbing system    <br />\r\n4. Testing and commissioning of the new system to ensure proper functionality    <br />\r\n5. Capped redundant gas connection <br />\r\n6. Removed old system of recycling  <br />\r\n    <br />\r\n',1.00,790.00,'',0,1,1,0.00),(3762,1285,'invoice','05-02-2026\r\n2 Grandview Av East Ringwood, VIC 3135','Disconnect, remove, and dispose of the gas appliance   <br />\r\nThis process includes safely isolating the appliance from the gas supply, removing it from the premises, and ensuring proper disposal in accordance with relevant regulations.',1.00,220.00,'',0,1,1,0.00),(3763,1285,'invoice','ASBESTOS REMOVAL','Asbestos removal works.<br />\r\nIsolate work area and implement appropriate safety controls.<br />\r\nRemove identified asbestos-containing materials in accordance with regulations.<br />\r\nContain and safely package asbestos waste.<br />\r\nTransport and dispose of asbestos at an approved licensed facility.<br />\r\nClean work area and ensure site is left safe and compliant.',1.00,300.00,'',0,1,2,0.00),(3764,1286,'invoice','05-02-2026\r\n59 Studley st Abbotsford, VIC 3067','Disconnect, remove, and dispose of the gas appliance   <br />\r\nThis process includes safely isolating the appliance from the gas supply, removing it from the premises, and ensuring proper disposal in accordance with relevant regulations.',1.00,220.00,'',0,1,1,0.00);

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